Clover & Collar currently ships within the United Kingdom and Ireland.

Orders are usually processed within 1–3 working days. Delivery times may vary depending on your location and the shipping option selected at checkout.

Yes — once your order has been dispatched, you will receive a confirmation email containing your tracking details where applicable.

If you need to amend or cancel your order, please contact us as soon as possible at cloverandcollar@gmail.com. While we will do our best to help, we cannot guarantee changes once an order has been processed or dispatched.

We recommend measuring your dog carefully and referring to our sizing guide before placing an order. As every dog is different, sizing can vary even within the same breed. If you need assistance, please contact us prior to purchase.

Our products are designed for everyday use and are suitable for most dogs. However, some fashion-focused or textured collections may not be suitable for very strong dogs or excessive pullers. Please ensure the product is appropriate for your dog’s size, strength, and behaviour.

Many of our harnesses include adjustable straps for a more secure and comfortable fit. Product-specific details can be found within each product description.

We recommend hand washing all accessories at a maximum temperature of 30°C and allowing them to air dry naturally.

We accept returns on unused items in their original condition within the timeframe stated in our Returns Policy. For hygiene and safety reasons, some items may be excluded from return eligibility.

Yes, subject to stock availability. Please contact us at Cloverandcollar@gmail.com and we will be happy to assist with the exchange process.

Please email us within 48 hours of delivery with your order number and clear photographs of the issue so we can investigate and resolve the matter promptly.

We accept major debit and credit cards, along with selected secure payment providers available at checkout.

Unless otherwise stated, only one discount code may be used per order.

Gift cards may be available during selected periods or promotions. Please check our website for current availability.

You can reach us anytime at Cloverandcollar@gmail.com and we will aim to respond as quickly as possible during business hours.

Unless otherwise stated, only one discount code may be used pWe do our best to display product colours accurately; however, colours may vary slightly depending on screen settings and lighting.er order.

Some products may be restocked, while limited edition collections may not return once sold out. Follow us on social media or sign up to our newsletter for updates on new launches and restocks.

You can stay up to date with our latest launches, promotions, and behind-the-scenes content by following Clover & Collar on social media.